Examples of non-returnable products include
Items which have been abused or modified
Special orders made to customer specifications/any custom made items (examples)
Custom Made Hair Wefts , wigs, etc.
Products modified as per customer requests/altered items as per customer request.
ENVEEbeauty cannot cancel any order/purchase once the item/purchase have bin
STOCK HAIR WEFTS REFUND POLICY: Returns/exchanges will not be issued for any hair that has been altered and or hair seal has been broken. It is within the first 3 days of receiving your order. You MUST obtain a return authorization number before sending back and item. ENVEEbeauty will refuse any returns that does not have a RMA number. ENVEEbeauty is not responsible for any package that is shipped back to us that does not have a RMA number; be sure that
package is insured and has tracking so in the event package is missing you have proof of shipping and can file a claim with the proper shipping company.
REQUIREMENTS FOR RETURN: Items that are not as advertised or as stated in store/salon/Internet: not authentic: DAMAGED from manufacturer or manufacturer defects. You must request a return authorization number and all returns must be received by us before or no later than 3 days of you receiving items/purchase. A full refund will be issued for any item returned for any of the above reasons.
Products are accepted for exchange only if they have not been used, modified or damaged in any way.
Earrings for pierced ears and beauty items (cosmetics, fragrances and make up) cannot be returned in any case, due to reasons of hygiene;
The products must be returned, complete and unused, in their original packaging.
Return items must be received back to ENVEEbeauty within 3 days from the date you requested a RAN number;
Items on sale or items purchased using a promotional code cannot be returned. Signature Confirmation of Delivery: Will be required on all orders ABOVE $100.00. ALL OTHER ITEMS: Hair Wefts, Frontals, cosmetics, skin, hair care products and Extensions are nonrefundable.