Privacy Policy

Returns
Non-Returnable Items

 Examples of non-returnable products include
 Items which have been abused or modified
 Special orders made to customer specifications/any custom made items (examples)
Custom Made Hair Wefts , wigs, etc.
 Products modified as per customer requests/altered items as per customer request.
 ENVEEbeauty cannot cancel any order/purchase once the item/purchase have bin
shipped.
STOCK HAIR WEFTS REFUND POLICY: Returns/exchanges will not be issued for any hair that has been altered and or hair seal has been broken. It is within the first 3 days of receiving your order. You MUST obtain a return authorization number before sending back and item. ENVEEbeauty will refuse any returns that does not have a RMA number. ENVEEbeauty is not responsible for any package that is shipped back to us that does not have a RMA number; be sure that
package is insured and has tracking so in the event package is missing you have proof of shipping and can file a claim with the proper shipping company.

REQUIREMENTS FOR RETURN: Items that are not as advertised or as stated in store/salon/Internet: not authentic: DAMAGED from manufacturer or manufacturer defects. You must request a return authorization number and all returns must be received by us before or no later than 3 days of you receiving items/purchase. A full refund will be issued for any item returned for any of the above reasons.
 Products are accepted for exchange only if they have not been used, modified or damaged in any way.
 Earrings for pierced ears and beauty items (cosmetics, fragrances and make up) cannot be returned in any case, due to reasons of hygiene;
 The products must be returned, complete and unused, in their original packaging.
 Return items must be received back to ENVEEbeauty within 3 days from the date you requested a RAN number;
 Items on sale or items purchased using a promotional code cannot be returned. Signature Confirmation of Delivery: Will be required on all orders ABOVE $100.00. ALL OTHER ITEMS: Hair Wefts, Frontals, cosmetics, skin, hair care products and Extensions are nonrefundable.

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